Social Media Marketing and Management | Grow Your Business Online

  • ABOUT
    • MACSWOMEN | Vision Mission Values
    • LETTER FROM OUR FOUNDER
    • TERMS
    • PRIVACY POLICY
  • SERVICES
  • SHOP
  • BLOG
  • Schedule a call
  • ABOUT
    • MACSWOMEN | Vision Mission Values
    • LETTER FROM OUR FOUNDER
    • TERMS
    • PRIVACY POLICY
  • SERVICES
  • SHOP
  • BLOG
  • Schedule a call

Top 9 Tips to Win Customer Loyalty

8/12/2015

0 Comments

 
macswomen, business, success
If you’re looking to build a successful business then you should start cultivating good business relationships with your customers first. A strong customer-oriented approach is one of the key factors to achieving your business goals and growing your company. 

Below are 9 rock-solid tips to help you build a strong relationship with your customers and, eventually, win their loyalty:

1.       Customers are not numbers. Treat your customers not as cash cows but as people. Treat them genuinely and respond to their queries in a timely manner.

2.       Give them space. Space in the business world is translated to how aggressive your marketing campaigns are. Most customers don’t like you pitching products every single day and shoving surveys down their throat. They share more and respond whenever they’re ready. Give them space.

3.       Hear them out. Listen to what your customers tell you and always remember the important details they've shared.  When an occasion calls for it, tactfully ask them about those things. Show them that you remember and that you care.

4.       Let them feel they’re important. Some entrepreneurs after they seal the deal, stop wooing their customers. Customers shouldn't be taken for granted.  Repeat business is just as important as new business.

5.        Treat your customers as valued business partners. Don’t be afraid to ask for feedback from your customers – you might like what you hear! And as mentioned in this post, when customers tell you something, take it as a formative feedback to help you create superior products and deliver better services.

6.       Keep them involved. If you want a lasting business relationship, you should cultivate trust. If there are any changes in your business that may affect your customers, either in a positively or negatively, inform them ahead of time. Again, your customers are your partners so they must be kept informed and updated.

7.       Walk the talk. Call when you say you will and deliver products on time. If you’ve customer that you promised to call on a particular time, do it. Your customers’ trust in you is usually diminished and they get disappointed if you don’t follow through on your words.

8.       Take responsibility. As the business owner, it is your responsibility to make sure that customers are getting what they need and that they are satisfied with your products and services at all times.

9.       Thank them. Sincere gratitude can improve any type of business relationship. Thank customers for buying your products and patronizing your business. This makes them feel appreciated and important, which in turn makes them want to do more business with you.

SCHEDULE YOUR "PLAN FOR PROFIT" SESSION WITH MICHELLE

0 Comments



Leave a Reply.

    RESOURCES

    The Passive Income Planner
    The Power of Goals Bundle
    Instavip Strategy Session
    How to start a profitable virtual assistant business
    Grow your business online with webinars
    Done for you social media posts
    SocialMediaMarketingPack - Social Media Marketing and Management | Grow Your Business Online
    Get Clients From Twitter - A Framework for Success: The Ultimate Twitter Planner

    RSS Feed

    Best of BuyerZone Entrepreneurial Blogs & Sites of 2012 Recipient
    Follow Macswomen on Instagram
    Tweets by @MACsWomen

    Archives

    August 2019
    July 2019
    May 2019
    July 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    January 2017
    December 2016
    November 2016
    October 2016
    September 2016
    August 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    January 2016
    December 2015
    November 2015
    October 2015
    September 2015
    August 2015
    July 2015
    June 2015
    May 2015
    April 2015
    March 2015
    February 2015
    January 2015
    December 2014
    November 2014
    October 2014
    September 2014
    September 2013

SCHEDULE YOUR DISCOVERY SESSION WITH MICHELLE CHRISTIE!
Picture
Picture
Picture
Networking group for women in westchester new york
Copyright © 2018
About Us /  Privacy Policy / Return Policy  / Contact / Shop